After an initial “QuickStart” implementation, Raymond James was ready to expand their capabilities. The second phase included the following:
Contender was involved in three NASA implementations that included the following:
By leveraging the ServiceNow Discovery tool and Contender’s consulting expertise, AIG was able to understand the relationships between assets.
Entering in to an existing ServiceNow platform, Contender was tasked with expanding the following solutions:
Howard County now has the ability to log in and view, through custom executive level dashboards, any associated changes within specified time periods, providing visibility and transparency.
Jabil Circuit was looking for a solution that sets a baseline for hardware procurement.
One of One Gas’s biggest pain points was their Change Management application.
The Service Catalog now provides end users with the ability to contact the Service Desk immediately.
Shriners Hospital Service Requests are now linked to Service Level Agreements and Operational Level Agreements.
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